The art of interpreting a service work order form, and did they use the right oil?

[junehhan]

Hey guys, this is a cut and paste of something that I basically posted over at the other site, and am asking you guys here because I want to know what you guys think.

Hey guys, I just got my TBSS back from service today after taking it in yesterday for a leaking front differential, and a leaking front shock. I can understand what they did to the shock, as they simply replaced it, but can you help me interpret the rest of the service work order?

Under the parts section, this is listed

F2122 Carrier Assembly front differential R&R
90 WC
3 89021677 Gear lube
2 1052942 Sealant
2 X1190 Part's Cleaner
6 1OIL OIL
1 12346141 Adheshive
PC: 2K
Part# 105
Count 14
Claim Type
Auth Code:
VN

Under the description, this is what is printed

987 FRT DIFF CARRIER DIAG LEAK R-R FRT DIFF R-R OIL PAN CAUSE PART OF FRT DIFF, SEPARATED RESEALED CASE CAUSE LEAKI NG AT L/FRT OIL PAN/DIFF, CLEANED ALL PARTS RESE ALED WITH AROBIC SEALER AND SEALED OIL PAN AND REFILLED OIL AND TEST DROVE 4 MILES RAISED VECH RECHECKED FOR LEAKS CHK OK NOW

This is copied word for word from the work order, and maybe someone to interpret for me what broke, what went wrong, and what they exactly did. This is my rough interpretation and maybe someone can clarify if i'm incorrect.

It sounds like the front differential was leaking, and somehow the oil pan was part of the front differential. So to fix it, they had to take apart the oil pan as well as the differential, which means that they also replaced the factory fill oil. Is there anyway to tell from what it says above whether they made sure to refill with Mobil 1 oil or not? I guess i'm just paranoid as i've ran into experiences with other dealers not using the correct oil in the past in some of my vehicles. In the parts section, it says 6 which I assume is the number of quarts of oil, and then 1oil oil. Would that signify that they did indeed make sure to use the correct oil? If so, too bad they didn't change the filter while they were at it.

[Fishhunter911]

Hey guys, this is a cut and paste of something that I basically posted over at the other site, and am asking you guys here because I want to know what you guys think.

Hey guys, I just got my TBSS back from service today after taking it in yesterday for a leaking front differential, and a leaking front shock. I can understand what they did to the shock, as they simply replaced it, but can you help me interpret the rest of the service work order?

Under the parts section, this is listed

F2122 Carrier Assembly front differential R&R
90 WC
3 89021677 Gear lube
2 1052942 Sealant
2 X1190 Part's Cleaner
6 1OIL OIL
1 12346141 Adheshive
PC: 2K
Part# 105
Count 14
Claim Type
Auth Code:
VN

Under the description, this is what is printed

987 FRT DIFF CARRIER DIAG LEAK R-R FRT DIFF R-R OIL PAN CAUSE PART OF FRT DIFF, SEPARATED RESEALED CASE CAUSE LEAKI NG AT L/FRT OIL PAN/DIFF, CLEANED ALL PARTS RESE ALED WITH AROBIC SEALER AND SEALED OIL PAN AND REFILLED OIL AND TEST DROVE 4 MILES RAISED VECH RECHECKED FOR LEAKS CHK OK NOW

This is copied word for word from the work order, and maybe someone to interpret for me what broke, what went wrong, and what they exactly did. This is my rough interpretation and maybe someone can clarify if i'm incorrect.

It sounds like the front differential was leaking, and somehow the oil pan was part of the front differential. So to fix it, they had to take apart the oil pan as well as the differential, which means that they also replaced the factory fill oil. Is there anyway to tell from what it says above whether they made sure to refill with Mobil 1 oil or not? I guess i'm just paranoid as i've ran into experiences with other dealers not using the correct oil in the past in some of my vehicles. In the parts section, it says 6 which I assume is the number of quarts of oil, and then 1oil oil. Would that signify that they did indeed make sure to use the correct oil? If so, too bad they didn't change the filter while they were at it.

the removed and replaced your front diff, seals and oil pan gasket, refilled with mobil 1

[vetruck]

Should every dealer use the 1OIL Oil to mean Mobil 1? I need to go back and check mine. I've been worried that they may have been using regular oil due to some posts on this forum :confused:

[junehhan]

Thanks for interpreting that for me, as it's like a foreign language.

Vetruck, I have a tendency to make people just as paranoid as I am.

[vetruck]

Thanks for interpreting that for me, as it's like a foreign language.

Vetruck, I have a tendency to make people just as paranoid as I am.

Yeah, I'm already a little hesitant about dealer service but a few have already posted here about getting good ole regular crude instead of the Mobil 1 during dealer oil changes :crazy: Crazy huh?

[junehhan]

That's not crazy at all

Years of piss poor service and years of listening to the horror stories of other people have conditioned our minds into having a high level of distrust for any dealer's service department. That's why for those of us who know and have a good dealership, hold on to it as they arn't easy to find.

[vetruck]

That's not crazy at all

Years of piss poor service and years of listening to the horror stories of other people have conditioned our minds into having a high level of distrust for any dealer's service department. That's why for those of us who know and have a good dealership, hold on to it as they arn't easy to find.

It's not crazy they put the wrong type of oil in? I don't care what kind of record they have, thats f-en crazy.:yes:

[junehhan]

It's not crazy they put the wrong type of oil in? I don't care what kind of record they have, thats f-en crazy.:yes:

Oh, I meant that it's not crazy to be overly paranoid based on the horror stories we hear, and have even experienced ourselves. I'm sorry that your dealership abused your TBSS by filling her with regular crude stuff.

[AJSZR2326]

1OIL-OIL is there code for mobil 1 oil

[vetruck]

Oh, I meant that it's not crazy to be overly paranoid based on the horror stories we hear, and have even experienced ourselves. I'm sorry that your dealership abused your TBSS by filling her with regular crude stuff.

Haha, OK, I thought you meant we should expect them to screw every little thing up and never expect them to get even the little things right, which I'm sure some dealers are unfortunantly known for. And no I don't think they did put the regular stuff in. I went back and checked my receipt and it says 6 qts of 5W30S, the S I'm assuming means synthetic and hopefully the Mobile 1 type although it doesn't say anything more about it.