Back Hatch [Archive] - Chevy TrailBlazer, TrailBlazer SS and GMC Envoy Forum

: Back Hatch


chaz
07-14-2012, 04:35 PM
Has anyone experienced this problem, using the remote to lock and unlock doors. All my doors except the back hatch will lock and unlock. I find no manual way to unlock the back hatch. Any ideas???

Chaz

szieziel
07-14-2012, 07:41 PM
If the gate did not close all the way it will lock and disable the power lock/unlock. To get it to open again, look at the hatch from the inside.
Near the bottom center you should see a round cover. Pull that cover off, and you can move the lock arm with your finger ... it should be the one on the right side of the hole you just uncovered. Pull the lever up (iirc) and you should feel the click. Now try to open the hatch from the outside.

Donwkk
07-15-2012, 03:55 AM
Has anyone experienced this problem, using the remote to lock and unlock doors. All my doors except the back hatch will lock and unlock. I find no manual way to unlock the back hatch. Any ideas???

Chaz

Here's the TSB:

| Document ID: 2011058
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#07-08-52-003: Rear Liftgate Glass May Not Lock When Using Remote Keyless Entry (RKE)/Key Fob Transmitter/Door Lock Switch, Lifgtate Hatch or Liftgate Glass May Lock/Unlock When Rear Liftgate Glass Button Depressed - (Sep 13, 2007)


Subject: Rear Liftgate Glass May Not Lock When Using Remote Keyless Entry (RKE), Key Fob Transmitter or Door Lock Switch, And/Or Liftgate Hatch Or Liftgate Glass May Lock Then Unlock When Rear Liftgate Glass Button is Depressed (Reposition Lock Cylinder Wave Washer and Adjust Lock Rod)


Models: 2005-2007 Buick Rainier

2005-2008 Chevrolet TrailBlazer, TrailBlazer EXT, TrailBlazer SS

2005-2008 GMC Envoy, Envoy XL, Envoy Denali

2005-2008 Saab 9-7X




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Do This
Don't Do This

Reposition liftgate lock cylinder wave washer and adjust lock rod.
DO NOT replace the liftgate latch or actuator.


Condition
Some customers may comment on one or more of the following conditions:

The rear liftgate glass may not lock when using the remote keyless entry (RKE), key fob transmitter or door lock switch unless the lock is pressed a second time.

The rear liftgate or glass locks, but may be unlocked when the rear liftgate lock cylinder button is depressed.

The rear liftgate locks but the liftgate glass may not lock.

Cause
These conditions may be caused by one or all of the following:

The rear liftgate cylinder lock rod may be out of adjustment.





The wave washer on the liftgate lock cylinder may be out of position with the cup side down.

Excessive movement or slack in the lock rods at the liftgate bell crank assembly.





The liftgate lock cylinder pawl may contact the rear liftgate glass latch when the lock cylinder button is depressed.

Correction
Important: Do Not remove the rear liftgate lock cylinder from the vehicle to perform this repair.

Reposition the rear liftgate lock cylinder wave washer and adjust the lock rod using the steps below.

Verify the customer's condition.

Open the liftgate.

Remove the upper liftgate garnish molding.

Remove the rear liftgate trim panel.

Remove the cylinder lock rod from the threaded lock rod retaining clip.

Tip
Place the tip of a screwdriver blade into the opening of the C-clip and slowly rotate the screwdriver to pry out the C-clip from the shaft. Then use needle-nose pliers to remove the C-clip.

Remove the C-clip from the rear liftgate lock cylinder push button and remove the wave washer.

Install the wave washer with the cup side up.

Position the wave washer with the curved edges of the wave spring parallel to the tabs on the lock cylinder shaft.

Important: Use needle-nose pliers to slightly squeeze the C-clip back into shape. Make sure the clip seated, you should feel a snap and hear an audible click.

Install the C-clip onto the shaft and in the slot using needle nose pliers. Then rotate the pawl several times to make sure the C-clip does not rotate. If the clip rotates then the clip is not fully seated.

Position the lock cylinder pawl to the full clockwise position.

Pull up on the cylinder lock rod to remove any slack in the bell crank.

Install the cylinder lock rod into the threaded lock rod retaining clip while removing any slack from the lock rod linkage.

Close the lock rod retainer clip.

Close the liftgate assembly.

Open the liftgate glass while keeping the liftgate closed.

Use the key fob to cycle the liftgate to the lock and unlock position while inspecting the rear liftgate pawl. The lock cylinder pawl should have clearance between the latch as shown above. If the pawl is contacting the latch, readjust the cylinder lock rod.

Verify that the customer's condition has been corrected.

Install the rear liftgate trim panel.

Install the upper liftgate garnish molding.

chaz
07-15-2012, 04:10 PM
Thanks for the information. I went out to work on it this afternoon and hit the remote just to try it one last time and it worked. Crazy!!!!

Best regards,

Chaz