Vibration In Drive, Not Reverse....listen to this
So I take my car into the dealer BOB KING, Wilmington, NC or should I say "Rip Off King". I tell them I'm 100% sure it's the motor mounts, please have a technician look at it and if he agrees replace them. They call me later in the day...."nope the mounts look fine, we are convinced it's the Throttle Body". As luck would have it I had just cleaned the throttle body 3 weeks in advance so I know that part of the engine well. I told them if they were 100% go for it, $478 later....I start the vehicle at the dealer and pull it right back into the service shop, still vibrating. Now I'm getting hot! Well, it's a Friday evening and no one of any significance is around. So I leave it over the weekend to assure they don't try and blame me for their inadequacy. Bright and early I'm in there Monday morning and meeting with the service manager. I'll never forget the quote, "I don't see as I owe you anything". Okay, now I'm white hot! After arguing for a solid 30 minutes, he agrees to put my old throttle body back in and refund my money. I agree, but not until I've personally seen my old throttle body, I could tell it was mine due to the fact it had some scotch brite marks on the flapper. The mechanic says, "See it's locking up in this position." I look him straight in the eye and said, "Can I borrow a torex screw driver that fits the screws in the flapper?" He agrees, so I turn the throttle body flapper to the sticking point, losen the screws, then tighten them back down. It opens and closes smoothly, I hand it back to him and say, "Fixed, now put it back in and do it right". Finally they get it back in, I go out to the car to check they put it back on right before I leave, and they left the bottom hose connection off!!!! Now I know it will take me days to calm down!! Back into the shop I go. I stand there while they fix it this time, I go into the parts department, buy the motor mounts and will install them this weekend. I have lost all faith in this once bankrupt company!!! Imagine the anguish had my wife or most other people I know taken the car in for this repair!?? BOB KING, WILMINGTON, NC total crooks!!!